There is one unit: an active person in the “Employees” list. Everyone who can be put on the rota counts, the owner and managers included, with or without the app on their phone. Dismissed people and trainees do not count, so a seasonal worker is dismissed for the off-season and brought back when they return. Locations, departments and job positions on Basic are unlimited and do not change the price.
People are billed in packs of 5: a team of 23 pays for 25, and a team of three can still buy Basic and pays for 5, that is $9.95. The invoice comes once a month in advance and takes the largest number of people on the list during the past month: anyone on it for at least a day is on the invoice. Within the pack new people add nothing; over the pack mid-month, 5 more seats from the next invoice, with no charge by days. Someone dismissed is still on the nearest invoice and gone from the next one: a paid month is not recalculated.
Yearly costs 20% less: $1.59 instead of $1.99 per person a month, one invoice for 12 months for people in packs of 5. When the team grows above the paid seats, the new people go into the monthly invoice at the monthly price while there are more of them: people for an event or a season don't have to be paid until the end of the year. For people who stay long, it is cheaper to buy seats until the end of the year at the yearly price, in whole months. A dismissed person's seat stays paid until the end of the year, and a new person takes it at no extra cost. On the renewal day an invoice for the next year comes for everyone on the list; you can switch back to monthly from the renewal day.
API keys, webhooks and AI assistants come with Basic at no extra charge. Modules are turned on separately: time tracking, equipment tracking and training are free for now, and when a module gets a price we warn you 30 days ahead, and its first 14 days after turning it on are free. POS integration is connected on request.
The first 30 days after sign-up run on Basic in full, and switching to Basic earlier takes nothing away: the paid month starts after them. After that the organization either pays for Basic or stays on Free within its limits: the data, the rota and the team app stay where they are, and the rota and the payroll sheet can be downloaded to Excel at any time. An unpaid invoice: everything works for 7 days, from day 8 the rota and people are view only until it is paid, while clock-ins, swaps and chat always work. The invoice and the payment method are agreed in the support chat in the admin panel or by email at support@inshift.app.