Try it

Delete your account

Effective 2 August 2026

You can delete your InShift account and your personal data at any time. Below are two equivalent ways to ask for deletion, what exactly gets deleted, what stays for legal reasons, and how long it takes.

One thing to know first: deletion also removes your employee record, so your shifts, hours and attendance check-ins go with it. If your employer still needs them to calculate your pay, tell them before you delete the account.

1. In the app

The fastest option is to delete the account from the InShift mobile app:

  1. Open the More tab in the bottom navigation.
  2. Go to Profile.
  3. Tap Delete account and confirm.

Your request goes into processing straight away, and you will get an email once the deletion is complete.

2. By email

If you cannot reach the app, write to support@inshift.app with the subject Account deletion and include:

  • the email address the account is registered to;
  • the name of your organisation, if you remember it, so we can find you faster.

We confirm the request, delete the personal data within 30 days and send you a confirmation email.

3. What gets deleted

  • first name, last name, email address, phone number;
  • your avatar and any other files you uploaded;
  • your history of shifts, hours worked and schedules;
  • time off, sick leave and swap requests, and the comments on them;
  • attendance check-ins that belong to you personally;
  • push notification subscriptions and tokens for your devices;
  • sessions and saved interface settings.

4. What may stay

For legal and technical reasons some information may remain after the account is deleted:

  • anonymised analytics and service logs, with no link to your name, email or contacts, kept for security and stability diagnostics;
  • mandatory accounting and employment records, where your organisation created them outside InShift, kept for the period the applicable law requires;
  • database backups, overwritten automatically within the normal rotation cycle (up to 30 days).

5. How long it takes

Personal data is deleted within 30 days of the request. In most cases it happens much sooner: 30 days is the maximum and it accounts for the backup rotation cycle.

6. Support contact

For any question about deleting your account or how your data is processed, write to support@inshift.app. We reply within 24 hours on working days.