Excel is not the problem. A spreadsheet rota is fast, free, and does exactly what you tell it, which is more than can be said for some software. The problem starts the moment there are two versions of the same week, one printed on the wall and one on your laptop, and the team is acting on whichever they saw last. Here is how to tell when you have crossed that line, and what actually changes if you move.
What a spreadsheet is genuinely good at
- Any layout you want. Nobody's product decides what your week looks like.
- Arithmetic on demand. A SUM at the end of a row is a timesheet.
- Zero onboarding. Everyone has opened a spreadsheet before.
- It is yours. No account, no subscription, no export needed to get your data out.
For one site and a handful of people, that is a complete answer. Take a rota template, fill it in, print it. Anyone who tells you a five-person cafe needs software is selling something.
Six signs it has stopped paying
- The rota exists as a photo in a group chat. The moment it is an image, it is a copy, and copies go stale the first time anything changes.
- You are asked "am I in tomorrow" more than once a week. Each of those is proof the rota did not reach someone.
- Swaps happen by phone and land in your head. If the only record of Tuesday's swap is a text message you read while driving, it is not on the rota.
- Payroll takes an evening. Adding hours by hand, including nights and midnight crossings, once a month, is an evening you are paying for whether or not you count it.
- You found overtime after it was worked. A total you only see at month end is a bill, not a control.
- More than one site. Two spreadsheets means two versions of the truth and no way to see who could cover across them.
One of those is normal. Four of them means the spreadsheet is now costing more than it saves.